How to Request a Return
We've made it easy for you to request returns directly from your account. Follow these simple steps:
- Sign in to your account: Click the profile icon in our store's menu or use the link below to access your account.
- Verify your email: Enter your email address and we'll send you a six-digit verification code. No password needed!
- Select your order: Find the order you'd like to return and click "Request return".
- Choose items: If your order has multiple items, select which ones you'd like to return.
- Tell us why: Select a return reason and add any notes that will help us process your request.
- Submit your request: Click "Request return" and we'll review it promptly.
What Happens Next?
Once we approve your return request, you'll receive an email with:
- Shipping instructions
- A prepaid return shipping label (if applicable)
- Information about your refund
Return Eligibility
You can request returns for fulfilled orders within our return window. Your estimated refund will be displayed based on our return policy, including any applicable fees.
Ready to start a return? Access your account here
Questions?
If you need assistance with your return, please contact our customer service team.
